ChatGPT’s Inconsistent Moral Advice: Influence on Users’ Judgment

ChatGPT’s Inconsistent Moral Advice: Influence on Users’ Judgment

Introduction ‌ ChatGPT, powered by cutting-edge AI technology, Its flexible range of functionalities has garnered positive feedback from ⁠ users Whether it’s acing exams or crafting beautiful verses, these abilities span various areas. to offering advice and ⁠ answering questions. Despite that, some individuals have expressed reservations about the credibility of ChatGPT’s moral recommendations, ⁠ because it has

Introduction ‌

ChatGPT, powered by cutting-edge AI technology, Its flexible range of functionalities has garnered positive feedback from ⁠ users Whether it’s acing exams or crafting beautiful verses, these abilities span various areas. to offering advice and ⁠ answering questions. Despite that, some individuals have expressed reservations about the credibility of ChatGPT’s moral recommendations, ⁠ because it has been noted for giving incorrect facts and dubious suggestions. Serious ethical inquiries are prompted by this regarding how ⁠ accurate and consistent its moral judgments are. ​

A crucial ethical demand in offering moral ⁠ guidance is to ensure consistency. Emotional and biased influences can cause ⁠ inconsistency in human judgment. The goal is for AI bots like ChatGPT to ⁠ be impartial and consistently provide moral guidance. and provide consistent ⁠ moral guidance. Nonetheless, it is important to verify if ChatGPT truly offers ⁠ moral guidance and if this guidance remains uniform.

Past research indicates that decision-makers often adhere to the moral counsel ⁠ offered by AI bots, despite the presence of cautionary indications. On the other hand, these studies encompassed ⁠ standardized suggestions devoid of backing arguments. As a chatbot, To bolster its recommendations, ⁠ ChatGPT excels at presenting convincing justifications. Therefore, it is crucial to investigate how users interpret and reply to ⁠ the arguments put forth by ChatGPT while making ethical assessments. ⁠

AI chatbot

Image by: https://truegazette.com/

The Experiment ⁠

With the purpose of appraising ChatGPT’s morality suggestions, a ⁠ two-step experiment was carried out by us. At first, we sought the opinion of ChatGPT whether sacrificing the life of one person to ⁠ rescue five others is morally justifiable, seeking moral advice from the bot as our objective. Secondly, we presented subjects with the classic trolley problem, that highlighted this particular ethical ⁠ dilemma and ChatGPT’s proposed answer, and asked them for their moral judgment. Additionally, we inquired whether users would have made ⁠ the same judgment without ChatGPT’s advice. ​

AI chatbot

Image by: https://www.nature.com/articles/s41598-023-31341-0

Results ⁠

Contradictory responses were given by ChatGPT when asked about the ethics of sacrificing one life ⁠ to save five, as uncovered by the experiment., with the bot providing contradictory answers. Despite this inconsistency, ChatGPT’s advice significantly influenced users’ moral judgment, even when ⁠ they were aware that the advice came from a chatbot. Surprisingly, users underestimated the extent to which ⁠ ChatGPT’s advice influenced their judgment. ​

Implications and Recommendations

The inconsistent moral advice from ChatGPT raises concerns ⁠ about the reliability of its guidance. To resolve this matter, better design of ⁠ AI-powered chatbots like ChatGPT is necessary. Additionally, we propose training users to enhance their digital literacy, ⁠ empowering them to carefully assess and analyze AI recommendations. Transparency by itself isn’t adequate for ensuring ⁠ the responsible application of AI. ​

Conclusion

In summary, the notable effect of ChatGPT’s inconsistent ⁠ moral advice is evident in users’ judgment. The significance of addressing the ethical ⁠ concerns created by AI-powered chatbots. Fostering users’ digital literacy is also highlighted as important in order when looking for ⁠ guidance from AI systems, enabling individuals to make informed choices becomes vital. ‍

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