Introduction

When you’re traveling, having access to the right customer service number can make a big difference. Alaska Airlines is one of the top carriers in the United States, known for its friendly service, smooth check-ins, and efficient flights. But even with great service, travelers sometimes need help—whether it’s with a booking change, a refund, or a lost bag.

This guide shares a full and easy-to-understand list of Alaska Airlines customer service contact numbers in the USA. From general help to loyalty programs, this 2025 guide will ensure you reach the right person without confusion or delay.

Why You Might Need Alaska Airlines Customer Service

Passengers contact Alaska Airlines customer service for many reasons. Here are a few common ones:

• Booking or changing a flight
• Canceling a reservation
• Requesting a refund or using travel credits
• Questions about luggage policies or lost items
• Help with check-in and boarding passes
• Making special travel requests for kids, seniors, or people with disabilities
• Joining or using the Mileage Plan (loyalty program)

Whether you’re flying for business or vacation, knowing how to quickly reach the right department saves time and helps reduce stress.

Main Alaska Airlines Customer Service Number (USA)

General Customer Support
Phone Number: 1-800-252-7522 (1-800-ALASKAAIR)
Availability: 24 hours a day, 7 days a week

This is the best number to call for general questions. Whether you’re booking, checking a flight, or making travel changes, this team can help or transfer you to the correct department.

Specialized Alaska Airlines Support Contacts

1. Baggage Support

If your luggage is delayed, damaged, or lost, reach out using this number:

Phone Number: 1-877-815-8253
Hours: 24/7

The baggage support team helps with missing bags, baggage claims, and compensation questions.

2. Mileage Plan (Loyalty Program)

To ask about your frequent flyer miles, missing points, or reward booking, contact:

Phone Number: 1-800-654-5669
Hours: 5 AM – Midnight (PT), Daily

This team can also help you redeem points for flights or upgrades.

3. Group Reservations

If you’re planning a group trip (10 or more people), contact the group travel team:

Phone Number: 1-800-445-4435
Hours: Monday – Friday, 6 AM – 6 PM (PT)

They offer special rates and flexible rules for group bookings.

4. Accessible Services

For help with wheelchair requests, visual or hearing assistance, or other special needs, call:

Phone Number: 1-800-503-0101
Hours: 24/7

This line ensures all travelers get the care and support they need during their journey.

5. TTY (for hearing impaired)

If you are deaf or hard of hearing, Alaska Airlines also offers a dedicated TTY number:

TTY Phone Number: 711 for relay services

Once connected, request Alaska Airlines customer service and provide your booking information.

Table: Alaska Airlines USA Contact Numbers (2025)

Department	Contact Number	Availability
General Support	1-800-252-7522	24/7
Baggage Services	1-877-815-8253	24/7
Mileage Plan	1-800-654-5669	5 AM – Midnight PT, Daily
Group Reservations	1-800-445-4435	Mon–Fri, 6 AM – 6 PM PT
Accessible Services	1-800-503-0101	24/7
TTY Support	711 (Relay Service)	24/7

Helpful Tips Before You Call

To get fast help, here are a few useful tips:

1. Have Your Info Ready
   Keep your six-letter confirmation code, full name, and flight date in front of you.
2. Use the Alaska Airlines App First
   The app lets you check in, view flight status, change flights, and download boarding passes. Many problems can be solved without calling.
3. Call During Off-Peak Hours
   Try calling early morning or late at night to avoid long hold times.
4. Stay Calm and Clear
   When you speak with an agent, explain your issue in a short sentence. Being clear helps them assist you faster.
5. Write Down Key Details
   If the agent gives you a case ID or refund number, write it down. It may help if you need to call again.

Online Support Options

If you prefer not to call, Alaska Airlines also provides support online. Through their website or app, you can:

• Book and change flights
• Check flight status
• Print or download boarding passes
• View and use travel credits
• Join or manage Mileage Plan accounts
• Chat with a virtual assistant

These tools can be helpful for common needs without needing a phone call.

Common Customer Service Questions

Q: Can I cancel my Alaska flight and get a refund?
Yes. You can cancel online or by calling customer service. Refunds depend on the fare type.

Q: I lost my bag. What should I do?
Call the baggage service number or report the issue at the airport. Most bags are found within 48 hours.

Q: My Mileage Plan points are missing. How can I fix it?
Call the Mileage Plan number and provide your flight details. They’ll help you get your missing points.

Q: How do I get help if I have a disability?
Use the accessible services number to request help for mobility, vision, or hearing needs.

Q: Can I talk to someone about group travel?
Yes. Call the group reservations team to get special rates and help with group bookings.

What Makes Alaska Airlines Service Stand Out

Alaska Airlines has a strong reputation for customer satisfaction. The airline focuses on helpful service, on-time flights, and easy travel policies. Their team is trained to assist travelers of all ages, backgrounds, and needs.

Their service includes:

• 24/7 customer support
• Helpful mobile app and online tools
• Fair cancellation and change policies
• Loyalty rewards through Mileage Plan
• Friendly and well-trained phone agents

These features make Alaska Airlines a top choice for travelers who value care and clarity.

Final Thoughts

When travel plans hit a bump, Alaska Airlines customer service is ready to help. From general flight questions to luggage issues and special needs, their team is trained to guide you with care. This 2025 guide provides everything you need to contact the right department easily.

Next time you fly with Alaska Airlines, keep these numbers close. You’ll have peace of mind knowing help is just a call away. With their helpful team, user-friendly tools, and wide support options, Alaska Airlines continues to lead in customer care.