Introduction Running into flight issues or trip questions can be stressful. Whether you need to book a new ticket, track a lost bag, or check your Frontier Miles balance, having the right phone number can save you time and frustration. In this official guide, you’ll find a complete list of Frontier Airlines customer contact numbers
Introduction
Running into flight issues or trip questions can be stressful. Whether you need to book a new ticket, track a lost bag, or check your Frontier Miles balance, having the right phone number can save you time and frustration. In this official guide, you’ll find a complete list of Frontier Airlines customer contact numbers in the USA, along with tips on when to call each line and how to prepare. Read on to learn how to reach Frontier’s 24/7 support by phone, chat, text, and more, so you can get back to smooth, worry‑free travel.
General Reservations & Customer Service
For most travel needs—including booking, changing, or canceling a flight—use Frontier’s main reservations line:
- USA Reservations & Customer Service: 801‑401‑9000 (available 24/7)
When you call:
- Listen for the prompt to choose “Reservations.”
- Enter your confirmation code if you have one.
- Speak with an agent to handle booking changes, refunds, or fare questions.
Calling early in the morning or late at night often means shorter hold times.
Frontier Miles Loyalty Program Support
Frontier Miles members can earn free flights, seat upgrades, and more. For help with your loyalty account, use the Miles support line:
- Frontier Miles Support: 801‑401‑9000, then select the “Frontier Miles” option
Agents can help you:
- Redeem or transfer miles
- Correct missing miles from past flights
- Update account information and elite status benefits
Baggage Service & Claims
Lost or damaged baggage? Frontier’s baggage team is ready to assist:
- USA Baggage Claims: 801‑401‑9000, then select “Baggage”
- Online Claim Submission: flyfrontier.com/baggage-claims
Have these details on hand:
- Baggage claim tag number
- Flight number and date
- Description of your luggage
The team will track your bag, arrange delivery, or file a damage claim.
Group & Corporate Travel
Traveling with a group or managing corporate bookings? Call the specialized desk:
- Group Travel Reservations: 801‑401‑9000, then press “Group Bookings”
- Corporate Sales: 1‑303‑696‑4000 (Monday–Friday, 8 AM–6 PM MT)
Group agents can:
- Reserve 10+ seats at discounted rates
- Coordinate seat blocks and meal requests
- Manage name changes and special billing
Accessibility & Special Assistance
Frontier provides help for passengers with disabilities and special needs:
- Accessibility Requests: 801‑401‑9000, then select “Accessibility”
- Online Assistance Form: flyfrontier.com/accessibility
Services include:
- Wheelchair assistance at the gate
- Oxygen and medical equipment support
- Help for unaccompanied minors
Request at least 48 hours before your flight for best results.
Refunds & Cancellations
To request a refund for canceled flights or unused reservations:
- Refund Requests (by phone): 801‑401‑9000, then choose “Refunds”
- Online Refund Form: flyfrontier.com/refunds
Frontier’s “Worry-Free” changes policy often lets you rebook or refund without fees when done 24 hours before departure.
Technical & Website Support
Having trouble with the Frontier website or mobile app? Contact tech support:
- Technical Support: 801‑401‑9000, select “Website or App Issues”
- Live Chat (Web & App): Tap Chat in the bottom corner at flyfrontier.com or in the mobile app
Chat is available 24/7 and lets you send screenshots for faster fixes.
Text & WhatsApp Messaging
For quick questions without calling, Frontier offers text and WhatsApp support:
- SMS/Text Messaging: Text your confirmation code to 801‑401‑9000
- WhatsApp: Add +1 (720) 902‑3969 and send a message
Get updates on flight status, gate changes, and more via chat without a phone call.
Social Media Support
Frontier’s social media teams also help travelers in real time:
- Twitter (X):@FrontierCare
- Facebook:facebook.com/frontierairlines
- Instagram: DM @FlyFrontier
Message Monday–Friday for fastest replies; teams often respond within a few hours.
Mailing Address & Executive Contacts
For formal letters or unresolved complaints, use Frontier’s mail address:
- yaml
- CopyEdit
- Frontier Airlines
- Attn: Customer Relations
- 4545 Airport Way
- Denver, CO 80239
Executive contacts (use sparingly and only after other channels):
- Jonathan Shamo, Director of Customer Advocacy: jonathan.shamo@flyfrontier.com
- Miki James, Supervisor Customer Advocacy: miki.james@flyfrontier.com
Give the team 24 hours to resolve before escalating to executives.
Tips for a Smooth Support Experience
- Have Your Details Ready: Confirmation codes, flight numbers, and dates speed up calls.
- Call Off‑Peak: Hold times dip early morning (5–7 AM CT) and late evening.
- Be Clear and Polite: A simple description helps agents find solutions faster.
- Take Notes: Jot down agent names and reference numbers for follow‑up.
- Use Multiple Channels: If phone wait is long, switch to chat or text messaging.
Conclusion
Frontier Airlines provides many ways to get help, from the main 801‑401‑9000 line to chat, text, and social media channels. Whether you need to manage a group booking, request special assistance, or track a lost bag, this guide offers the official Frontier Airlines customer contact numbers in the USA you need. Remember to prepare your travel details, choose the right line for your issue, and take notes during your call. With these contacts at your fingertips, you can navigate any travel hiccup quickly and confidently. Safe travels with Frontier!
Frequently Asked Questions
Q1: Can I reach a live agent 24/7?
Yes. Frontier’s main line (801‑401‑9000) offers live agents around the clock.
Q2: How do I get help with Frontier Miles bonus offers?
Call the main line and choose “Frontier Miles” for tier‑specific offers and redemption help.
Q3: What if my flight is delayed or canceled?
Call reservations or check the app for rebooking options; refunds or credits may apply under Frontier’s “Worry‑Free” policy.
