Introduction When you need help with your Frontier service, speaking to a real person can make all the difference. Whether you call about internet outages, billing questions, new service orders, or technical support, having the right Frontier USA contact number speeds up the solution. In this complete guide for 2025, you will find every Frontier
Introduction
When you need help with your Frontier service, speaking to a real person can make all the difference. Whether you call about internet outages, billing questions, new service orders, or technical support, having the right Frontier USA contact number speeds up the solution. In this complete guide for 2025, you will find every Frontier phone number organized by department. We also share tips to reach a live agent faster and list alternative contact methods. Keep this guide handy and get your Frontier questions answered in minutes.
Why Calling Frontier Matters
Calling Frontier directly offers several benefits:
- Faster problem resolution
- Personalized help from trained agents
- Clear answers to account and technical questions
- Ability to schedule technician visits
- Immediate updates on service issues
Live support beats automated menus when your issue is complex or urgent. Knowing the right number avoids being transferred multiple times.
Main Frontier USA Contact Numbers
Below are the key Frontier phone numbers for 2025. All times follow local business hours unless noted.
| Department | Phone Number | Hours |
|---|---|---|
| General Customer Service | 1‑800‑921‑8101 | Mon–Sun 6 AM–1 AM |
| New Service Orders | 1‑800‑483‑1000 | Mon–Fri 8 AM–8 PM, Sat 9 AM–6 PM |
| Technical Support | 1‑800‑921‑8101 | 24 hours for internet and phone issues |
| Billing and Payments | 1‑800‑921‑8101 | Mon–Sun 6 AM–1 AM |
| Equipment and Installations | 1‑800‑921‑8101 | Mon–Sun 6 AM–1 AM |
| Accessibility Support | 1‑800‑801‑2722 | Mon–Fri 8 AM–8 PM |
| Frontier FiOS TV Support | 1‑844‑995‑2295 | 24 hours |
| Business Services | 1‑844‑327‑5774 | Mon–Fri 8 AM–9 PM |
How to Reach a Live Agent Faster
Automated menus can be long. Use these tips to connect quickly:
- Listen to all prompts before choosing an option. Saying “operator” or “representative” too soon may restart the menu.
- When prompted for your account number, enter your phone number or Frontier account number. This routes you to the right team.
- Press “0” or “*” to bypass menus when allowed.
- Call early in the morning or late evening to avoid peak times.
- Have your account details and address ready to verify your identity quickly.
General Customer Service
For most issues, including internet, phone, and billing, call 1‑800‑921‑8101. Agents can:
- Change plans or add services
- Explain charges on your bill
- Update payment methods
- Review past invoices
- Change account contact information
Keep your account number on hand for verification.
New Service Orders
Ready to start service or expand to a new address? Call 1‑800‑483‑1000. You can:
- Check availability at your location
- Order internet, phone, and TV packages
- Customize speed and channel options
- Schedule installation appointments
- Learn about current promotions and discounts
Ask about one‑time installation fees and any required deposits.
Technical Support
Frontier provides 24‑hour technical support for internet and phone lines. Dial 1‑800‑921‑8101 and select “Technical Support.” Agents can:
- Diagnose connectivity issues
- Walk you through modem and router setups
- Reset your password or Wi‑Fi network name
- Troubleshoot slow speeds or drops
- Report outages in your area
Keep your modem make and model, and any error messages you see.
Billing and Payments
To ask about charges, due dates, or payment arrangements, call 1‑800‑921‑8101 and select “Billing.” Services include:
- Setting up autopay or one‑time payment
- Requesting e‑billing instead of paper bills
- Reviewing past payments and balances
- Disputing incorrect charges
- Updating payment methods
Make sure you have your billing account number ready.
Equipment and Installations
If you need new equipment or have installation questions, dial 1‑800‑921‑8101. You can:
- Order or swap a modem or router
- Schedule technician visits for connections
- Report damaged or missing equipment
- Ask about self‑install kits and fees
- Learn how to return old equipment
Technicians are available by appointment and can help set up your service.
Accessibility Support
Frontier offers special services for customers with disabilities. Call 1‑800‑801‑2722 to:
- Request captioning services for TV
- Get assistance setting up specialized equipment
- Learn about discounted plans for qualifying customers
- Arrange for TTY relay service
Customer service agents can connect you with the right accessibility resources.
Frontier FiOS TV Support
For help with your FiOS TV service, including on‑demand, DVR, and streaming apps, call 1‑844‑995‑2295. You can:
- Troubleshoot TV box errors
- Set up parental controls
- Schedule on‑site repairs for damaged cables
- Learn how to use the TV mobile app
- Report channel or guide issues
This line is open 24 hours for urgent TV problems.
Business Services
For small and medium business solutions, call 1‑844‑327‑5774. Frontier business services include:
- High‑speed internet plans with service level agreements
- VoIP phone systems and virtual fax
- Cloud backup and cybersecurity options
- Dedicated technical account management
- Bulk billing and invoicing
Business hours are Mon–Fri, 8 AM–9 PM local time.
Alternative Ways to Talk to Frontier
If you cannot reach Frontier by phone or prefer digital options, try these:
- Live chat on frontier.com under “Contact Us”
- Frontier mobile app support chat
- Twitter support handle @AskFrontier
- Facebook Messenger at facebook.com/Frontier
- Email form at frontier.com/contact
Digital channels can be useful for non‑urgent issues and creating a written record of your request.
Avoiding Scams and Unofficial Numbers
Watch out for third‑party websites that post fake support numbers. To stay safe:
- Only call numbers listed here or on frontier.com
- Do not share your full account password over the phone
- Never grant remote access to your computer unless you initiated the session
- Avoid callers who ask for upfront payment or gift cards
- Bookmark frontier.com/contact for future reference
Conclusion
Knowing how to talk to someone at Frontier USA saves you time and effort. With the right numbers, you can handle orders, billing, technical issues, and accessibility needs without delays. Call 1‑800‑921‑8101 for general support, 1‑800‑483‑1000 for new orders, 1‑800‑801‑2722 for special needs, and 1‑844‑995‑2295 for FiOS TV help. Keep your account details ready, use the tips to reach a live agent faster, and use digital channels when you prefer chat over calls. Save this guide and solve your Frontier questions in minutes. Whether it is day or night, Frontier support is ready to assist you—all year round.
Frequently Asked Questions
Q:1 Can I talk to someone in Spanish?
A: Yes. At the main menu, say “Spanish” or press the option for Spanish support.
Q:2 How long are hold times?
A: Hold times vary. Mornings on weekdays are usually quickest.
Q:3 Can I get a callback?
A: At the prompt, select the callback option to keep your place in line.
Q:4 What if I need to change my service address?
A: Use the new service line at 1‑800‑483‑1000 to transfer or start service at a new address.
